One of Britain’s biggest opticians is facing a raft of legal claims from customers who say lens replacement surgery left them in agony.
Optical Express is being sued by more than 80 clients at the High Court.
One of them, Paul Hogg, 53, says he suffers headaches, double vision and intolerance to light after having an op five years ago.
The surgery aims to eliminate the need to wear glasses.
But Paul, a carpenter from Abertridwr, Caerphilly, Mid Glamorgan, says: “I suffer with severe headaches, sleeplessness and low moods.
“My eyes are extremely painful and ache a lot, especially at night.
“My vision is often blurred and this has made it difficult for me to operate the machines at work.
“It became more difficult to keep my carpentry business running. I just feel so useless and wish I had known what the true risks of surgery had been beforehand.”
Paul, who had previously made a plaque to commemorate a visit by Prince Charles, says specialists told him the risks were miniscule.
In a bid to stop his problems, he had more surgery but says he was left in even more pain.
Karen Cathcart, from Devonshires Solicitors, said: “Mr Hogg’s situation is not unusual.
Our firm represents more than 80 clients with similar problems.”
Optical Express denies claims it failed to tell customers of the risks and says the legal action will be robustly defended.
Stephen Hannan, clinical services director, said: “Recent inspections of our clinics and the working practices of our clinical teams have resulted in exceptional ratings.
“Thousands of healthcare professionals from the ophthalmic sector and other areas have chosen Optical Express for life-changing surgery.”